Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes.

Virtualization security often ends up on the back burner, and you probably didn’t even realize how important it is. However, like the rest of your technology, a virtualized infrastructure must be secured. To help keep yours protected, here are some of the security risks involved with virtualization and ways to control them.

Are your tweets not getting enough exposure? While posting regularly and writing bold headlines are important in grabbing the audience’s attention, there are other Twitter tactics that you should be employing in order to get the most retweets. Listed below are just a few ways to maximize your company’s reach over Twitter.

Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Transitioning from traditional phone lines to a VoIP solution smoothly requires preparation and forethought.

Microsoft Word is the top choice for businesses when it comes to word processing. You can create professional documents and even incorporate tables and graphs when you’ve got lots of data. But there are a number of hidden features that, when utilized properly, could greatly enhance your Microsoft Word experience.

Cyberattacks continue to evolve at a worrying pace. Just when you think one security threat has been fixed, a more dangerous version of that threat is discovered. One such threat is Spectre and it’s more recent variant, NetSpectre. Read on to learn more.

Adopting technology that efficiently stores customer information in one highly organized system used to be inconceivable for many businesses. But not anymore. For healthcare organizations, in particular, digitally collecting and storing patient data has become possible with EHR.

EHR stands for “Electronic Health Record,” and a lot can go into getting your practice ready for one of these data-sharing, network-connected, enterprise-wide information systems.

Every now and again, you get frustrated with your web browser’s limited functionality. But if you’re using Google Chrome, there’s a good chance someone has created an extension to make your work life easier. There are thousands of extensions just waiting to boost your productivity with just a click of a button.