Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording.
Why your firm should record its calls
10 Office 365 features you need to know about
So you’ve been using Office 365 for your business for quite some time now. But did you know that there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 has got you covered.
Protect your data in files, apps, and devices, within and across an organization
Mobility has become a staple of the modern workplace, offering flexibility to employees and greater productivity to employers. However, this flexibility often requires that employees use their own devices to work when out of office. So how can you protect your data without losing the benefits of “bring your own device?”
Tools such as Azure Active Directory and Microsoft Intune can help you manage access to your data and company networks without invading employee privacy.
At Virtual Office Solutions, we want you to get the most out of what technology has to offer. Contact us to learn more.
Warning signs your computer has malware
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.
Customer Story: BP deploys Microsoft 365 to improve user experience and security
In an ever-changing security landscape, how do you keep users, devices, and data across 80 countries protected? For BP, they use Windows Defender Advanced Threat Protection that can compile information and identify possible threats more effectively than ever before. So effective in fact, that they put it on all 30,000 Windows 10 devices they have deployed across the world.
And this is just one of the many security tools from Microsoft 365 Enterprise E5 that BP is relying on to remain secure as they continue to transform their company. Learn more about their security journey in this video.
Five design tips to improve your website
It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that.
Keep your business alive with BCP
Power outages, disasters, and other disruptions are inevitable. Thousands of businesses around the globe are affected by them every year, with lost profits ranging into the millions, if not billions. So how can your business protect itself and stay open when the unexpected strikes? Here is a standard business continuity plan (BCP) your company can rely on.
The vulnerabilities of hypervisors
The efficiency of hypervisors against cyberattacks has earned them a reputation as a reliable and robust software application. But the persistence of hackers who never run out of creative ways to breach systems keeps IT experts on their toes. You should know the vulnerabilities of hypervisors so you can defend them properly and keep hackers at bay.
VoIP options for SMBs
Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs.