If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.

Managing your online reputation is a key aspect to maintaining a successful business, and Search Engine Optimization (SEO) will help you do it. SEO incorporates key words, link building, relevant content, blog connection and social media presence, among other factors. A comprehensive SEO strategy will “improve your site’s exposure, drive qualified traffic, rank for relevant keywords, and eventually lead to potential conversions,” writes Jessica Wong. Read her entire article, “Improve Your Brand’s Online Reputation with SEO” for how to plan and implement strategies. Subscribe to Virtual Office Solutions for more!

Security is vital to DevOps. The Secure DevOps Kit for Azure is a collection of scripts, tools, extensions, automations, and more. The built-in Security Lab in GitHub is best-in-class. Learn more about Microsoft’s DevOps security solutions by subscribing now.

.@GitHub Security Lab’s mission is to inspire and enable the community to secure the open-source software we all depend on. The lab finds vulnerabilities, empowers others, and fosters collaboration. According to #Forbes online, “GitHub, so far, is setting the standard by which other methods will be measured.” Read more in the article below, then contact us to learn more about empowering your Development Security Operations with GitHub.

The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords.

According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the chance of making a sale.

In order to create a customer-centric organization, it’s imperative that you empower your employees to serve their customers. Provide training and skill development—and trust that your employees can handle the job. In his article, “How to Empower Your Employees to Be More Customer-Centric,” Phil Geldart offers guidelines on how to manage empowered employees as you strive to establish a more customer-centric company. Read his article and subscribe to Virtual Office Solutions for more content!

Maximize the power of #Microsoft intelligent security to help simplify your security and reduce your costs. Subscribe now and stay informed with Virtual Office Solutions to learn more!